We get it. Totally.
On August 19th, 2015, we announced our Elite Service. That’s where we gave you an overview of what we believe to be the absolute best customer service in the real estate website world.
Our Elite Service is:
Here’s what we mean:
Every 6, 12 and 24 months (and every anniversary after that) we will proactively contact you to make sure your website is doing exactly what you want it to do. If your site isn’t doing exactly what you want, explain it to us and if it’s in our power, we’ll fix it. We have an incredible team of web nerds who love working on websites. Their goal is to make you happy, period. And yes, they speak regular English – you won’t have to learn geek speak.
You get unlimited Elite Service. Just email us or make an appointment and we’ll call you. You tell us what you want done to your site and we’ll do it. You can make these appointments here, or through your administration menu.
When we talk, you simply let us know what you want changed, and we’ll do it so you don’t have to. In fact, some folks tell us it’s so easy it’s fun. This covers all sorts of things, like changing templates so you can take advantage of a fresh new look to tweaking photos and helping you decide the best ways to list articles so your readers can find them. Want some help with SEO? We can do that too. And more – just ask.
How much is this service worth? It depends on how much you use it or use us. It’s priceless – both in value and literally because our Elite Service costs you nothing – nothing at all.
Before Anne Wayman became a writer she sold real estate in Southern California. She worked with her father who learned the business from his father. Not surprisingly she learned a few things along the way. Since then, she has been freelance writing for over 30 years – she is a grandmother, loves cats and writes about a wide variety of topics including real estate.